50 Activities for Conflict Resolution by Jonamay Lambert, Selma Myers, Robie Grant, Suzanne Bay, PDF

By Jonamay Lambert, Selma Myers, Robie Grant, Suzanne Bay, Eileen Klockars

This selection of actions, self-assessments, and routines is principally important as a source to introduce the difficulty of clash and its answer as part of workshops on administration, management, verbal exchange, negotiation and variety.

The publication is absolutely reproducible and flexibly prepared in sections. half One contains twenty-five interactive crew studying actions to discover clash and supply perform in talents that aid to unravel it. half contains twenty-five individualized workouts and checks which are excellent for pre-work sooner than crew education classes, or they are often allotted to individuals for his or her personal self-development. all the actions and checks are reproducible and contain player fabrics and notes for the trainer

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Sample text

What surprises did you find when the entire group reported out? How do you think most people at work feel about conflict? What are the lessons you learned from this activity? DEBRIEF: It is important to see conflict as contributing to personal growth. Evaluating both destructive and constructive conflict can lead one to recognize the advantages of a win-win solution. It is significant that a win-win solution diminishes the destructive impact of conflict and offers a positive force for the organization as well as for the individual.

Pair up the participants. 3. Hand out a single randomly chosen instruction slip to one member of each pair, warning the recipient not to share the instructions with his or her partner. Ask the selected partner to read his or her instruction slip silently. 4. ). Begin a discussion. ] Call a halt after allowing about 5 minutes for the role play. 5. Ask the participants who did not receive instruction slips to guess the specific nonverbal behavior their partners were exhibiting. 6. Reconvene and discuss the following questions: • What happened?

Not as much as I should 11. When listening to someone who speaks with an accent, do you make a greater effort to concentrate on what the person is saying? a. Almost always d. Almost never b. Most of the time e. Don’t know/unaware c. Not as much as I should 12. When you are listening to someone speak, do you make a conscious effort to make and keep eye contact with the speaker? a. Almost always d. Almost never b. Most of the time e. Don’t know/unaware c. Not as much as I should Scoring: If most of your answers were a, or b, you probably possess the ability to concentrate and to recognize the speaker’s emotions.

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